Interprofessional Family Conferencing
Collaborating in Patient-Centred Decision Making
This webcast was held on Monday 26th February 2018
Whether developing a plan of care, discussing a diagnosis, treatment, or prognosis with patients and/or their family, the positive benefits of effective interprofessional family conferencing are well documented. 

In this one hour webcast hosted by the Health Education and Training Institute (HETI), you will: 
  • Hear an expert panel discuss aspects around how to plan and facilitate a family conference
  • Discover how effective team communication and collaboration empowers the patient to be a key partner in decision making
  • Learn techniques and tips to skilfully communicate with patients and their families and manage challenging situations
  • Find out about HETI’s new Interprofessional Family Conferencing Training Program being delivered across NSW Health facilities
Register for the webcast recording
*First Name
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*Your Facility
*What are you hoping to learn from this webcast and panel discussion?
*What do you find most challenging about Inter-professional Family Conferencing?
*Are you interested in participating in Inter-professional Family Conferencing Training?
Panel Members Facilitator

Marian Henry
Teacher, Librarian and Carer Representative

Marian is an experienced teacher and librarian.  She lectured at Sydney Teachers College/Sydney Institute of Education in Teacher Librarianship, English and Education courses for fifteen years before returning to secondary teaching.    Diagnosed with Parkinson’s Disease in 2001, she retired from fulltime work in 2005.   In 2006 her husband, David, suffered a debilitating stroke which left him paralysed on the left side and reliant on a wheelchair.  Marian cared for him at home until his death in 2016. During this time she became a Carer Representative for Carers NSW and delivered papers on her experiences as a carer at a number of conferences for health professionals.   Marian is now working on a book.
Kim Hobbs
Clinical Specialist Social Worker 

Kim Hobbs holds a Masters degree in Social Work and is a Clinical Specialist Social Worker at Westmead Hospital working in the area of gynaecological cancer. Building upon a long career of clinical social work she is an integral and collaborative member of the multidisciplinary team providing supportive care to patients and their families across the treatment trajectory; from breaking bad news about the diagnosis of a life-limiting illness to end of life conversations. 

Kim has been involved in the development of communication skills training modules and in the teaching of communication skills to medical and nursing students. She has been published in peer-reviewed journals and has contributed textbook chapters on the topic of psychosocial care for people with cancer and their families. Kim also works on the after-hours social work roster at Westmead Hospital, and as such she is also regularly involved in family conferences to address end of life issues.
Dr Richard Liu
Rehabilitation Specialist, Illawarra Shoalhaven Local Health District 

Richard is Rehabilitation Staff Specialist in the Illawarra Shoalhaven Local Health District. He has worked at Shoalhaven District Memorial and David Berry Hospitals in this role since 2010. He has also worked in the private sector at Nowra Private Hospital since this time as a Rehabilitation Visiting Medical Officer. His interests include post brain injury, post stroke and amputee rehabilitation with a role of promoting patient independence, wellbeing and advocacy.
Mary Lordan
Neurosurgery Clinical nurse consultant/ Case Manager

I am a nurse with almost 40 years’ experience. I've been in my current part time role for 9 years and also do some part time work as an RN in Neuroscience ICU at Royal Prince Alfred Hospital.
I love being a nurse, and feel passionate about being part of a team that works well together. I feel being a patient and family advocate is an integral part of being an effective nurse.
Jenny Nicol
Allied Health Educator, NSW Children’s Healthcare Network, Southern Region

Jenny works as part of the Allied Health Educator team to ensure that NSW Health allied health professionals are educated and supported to provide children and families with the right care, in the right place, at the right time.  Jenny’s clinical background is in paediatric speech pathology.  Prior to commencing work with the Children’s Healthcare Network in 2007, Jenny worked in community health service and human resources management roles.  She has a Masters of Health Administration and a Masters of Education (Health Professional Education).   Along with her Allied Health Educator colleagues, Jenny has been published in a peer-reviewed journal on the topic of educational secondments for allied health professionals working in regional and rural healthcare settings.
Kristy Washington
Social Work Team Leader / Senior Social Worker 

Kristy Washington has 17 years’ experience as a Social Worker in hospital settings, specialising in the care and support of patients and their families who have experienced trauma, grief and loss. In her current role, Kristy is the Senior Social Worker in the Intensive Care Unit (ICU) at Royal North Shore Hospital (RNSH). This 58 bed ICU is a major trauma centre admitting burns, spinal cord injuries and patients for interventional radiology. 

The ICU at RNS aims to maintain strong commitment to supporting families and patients utilising family conferencing to ensure patients and families are informed, appropriately supported, and have an opportunity to discuss care and treatment options. Typically a conference will involve patients, families, doctors, nurses and allied health staff. The Social Worker is responsible for coordinating family conferences and providing psychological, social and emotional resources.

Kristy has been a regular invited participant in the Sydney Short Course in Intensive Care Medicine, over the last 5 years providing feedback to delegates in communication training. The course prepares delegates for components of the CICM (College of Intensive Care Medicine) Second Part exam.
Daniella Pfeiffer
Senior Program Officer, Allied Health - Health Education and Training Institute

Daniella has a Bachelor of Arts and Social Work degree and a Masters of Couple and Family Therapy. Prior to joining HETI in 2011, Daniella worked as a Senior Social Worker specialising in neurological and brain injury rehabilitation. Daniella has been published in peer-reviewed journals on the topic of early social work intervention for families after severe traumatic brain injury and the enablers and barriers of workplace learning for allied health professionals within NSW Health.
Facilitator: Maureen Winn
Senior Program Officer, Nursing & Midwifery - Health Education and Training Institute

Maureen joined HETI in 2014 as a senior program officer in the Nursing and Midwifery Team, Professional Practice and Interprofessional Collaboration Portfolio. She was Project Officer for the development of the Rural Generalist Nurse program, its subsequent evaluation and a roadshow to the seven rural LHDs to promote the program. The Comprehensive Assessment Game in the Rural Generalist Nurse Program was a finalist in the International Serious Games – Australasian Simulation Congress 2017; narrowly missing out to Opaque Studio’s ‘Earthlight, made in collaboration with NASA!
Maureen has planned, presented and evaluated two series of webinars for clinical nurse and midwifery educators and was a finalist in the Australian Institute of Training and Development’s  2016 Awards for best use of technology in learning.  Maureen is passionate about health care, research, innovative learning and coffee (not necessarily in that order!). Her background includes roles as CNE/CNC in neurosurgical and general ICUs and she is a former President of The Australasian Neuroscience Nurses’ Association (ANNA) and former NSW Secretary for The Australian College of Critical Care Nurses (ACCCN). A focus on patient safety and quality was further developed when working at the Clinical Excellence Commission on the Sepsis in ED, Prevention of VTE in Hospital and Labelling for Safety programs.
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