Inclusive service delivery: an overview of practice guidelines in the family violence sector by the Victorian Equal Opportunity and Human Rights Commission.
This was recorded on Wednesday 5th July 2017

People experiencing family violence are often managing multiple and complex issues in their lives, including violence and intimidation, potential homelessness, job security, and maintaining the care and education of their children. It is crucial in these circumstances that providers understand their legal duty to not discriminate against their clients, but also to prevent and eliminate discrimination from their service delivery so that their clients are able to access the help they need, when they need it.

This webcast will provide an overview of the Guidelines for family violence services and accommodation: complying with the Equal Opportunity Act 2010, developed as a result of a recommendation made by the Victorian Royal Commission into Family Violence.

While developed for the Victorian context, workers and professionals from other states and territories may find the content of this webcast generally informative.
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About the Victorian Equal Opportunity and Human Rights Commission

The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body with responsibilities under three laws:

• Equal Opportunity Act 2010
• Racial and Religious Tolerance Act 2001
• Charter of Human Rights and Responsibilities

The Commission's role is to educate people about the rights and responsibilities contained in the Charter and to report annually to the government about the operation of the Charter.
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